At Envelope Superstore we firmly believe in your privacy and the security of your personal information. We will only use the information you give us in a responsible manner. We are committed to providing you with a safe and secure online shopping experience.
Whenever you visit our website, we automatically collect information such as the page from which you came, and a record of your activity on our site.
When you register for discounted prices or place an order we collect information that you volunteer such as your name, email address, postal address, phone and fax number and other information necessary to process an order.
The information we gather allows us to customize our site to your preferences and to improve your shopping experience. It also allows us to process your purchases, confirm your orders, customize content and layout of our pages, notify you about updates to our website and products, and provide you with marketing information.
The information you supply to us is added to our customer database and may be used periodically to send you emails about new products and services, discounts and special promotions. If you do not wish to receive such emails in the future you may click the unsubscribe link on any promotional email you receive from us. In order to process your purchases we will confirm your order by email and may contact you by fax or telephone as the order progresses.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons.
Feel free to contact us from our Contacts page for any reason, including a request to be added to or taken off a list, of if you have any questions or concerns.
When you contact us, please provide your name and email address exactly as it appears on correspondence you have received from us.
Raj from California
Perfect. Thanks much. I will recommend you to friends and family. Great customer service. I have to admit, I wasn't actually expecting to hear back from anyone. Is there an email address for your manager or someone above you to let them know that you are on top of it. I do appreciate it!